Serial Activation with Polycom Group Series

As of Polycom Group Series software release, 6.0 serial number based endpoint activation is now supported.

  • Serial Endpoint endpoint activation requires the endpoint serial number to be entered in the "Tie to serial #" field of the endpoint subscription in the Pexip Partner Portal. 
  • The endpoint should now automatically configure and start provisioning on first boot. If this does not automatically occur please follow the directions below from the Polycom RealPresence Group Series Administrator Guide 6.0.


  1. In the system web interface, go to Admin Settings > Servers > Provisioning Service.
  2. At Enable Provisioning, select the checkbox.
  3. At Server Type, select CLOUD.
  4. Click Save. The registration status changes to Registered after 1 to 2 minutes.


Source: Polycom® RealPresence® Group Series Administrator Guide Page 56


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