For security reasons and to limit potential financial risks, the Pexip Service has implemented various disconnect policies.
The following applies to VMRs (Pexip Meeting):
- If using host PIN: any remaining guests are disconnected 5 minutes after the last host has left the VMR
- If there is only one participant in the VMR: Personal and Team VMRs participants are disconnected after 4 hours
The following applies to VMRs, point-to-point calls (endpoints registered on the service) and connections through interoperability gateways (CVI, Google Meet):
- If a participant is not sending any media (audio and video): the participant is disconnected after 2 minutes
- All participants disconnect after 12 hours of continuous connection.