HDX/Group Series takes 30 seconds for content

This issue only applies to unregistered H.323 calls from Polycom systems dialing IPaddress##ConferenceID


The HDX/Group Series takes 30 seconds before sending the first empty UDP packet (keep-alive), so if a participant starts a presentation starts at once, there will be 30 seconds delay before they see it.

Also, if there is packet loss on the call, and the keep alive is lost, there might be even more delay. The HDX/Group Series only sends 1 packet every 30 seconds.

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