How do PINs on VMRs work?

There are three different scenarios with PINs:

  1. No PINs defined -- all participants join with the same role
  2. Only host PIN defined -- the first participant joining as a host starts the meeting, while all other participants are guests.
  3. Both host and guest PIN defined -- the first participant joining as a host starts the meeting, while all other participants are guests, and will enter their respective PINs.

The owner of the room can set the host and guest PINs. All PINs are static and kept as-is until the owner of the room deletes or changes these.

If host or host/guest PINs are set on a room:

  • the host will have to join the room before any guests can enter, independent of whether a guest PIN or only a host PIN are used
  • When the last host of the room leaves, any remaining guests can stay connected for another 5 minutes before they are disconnected automatically. There will be audio messages at 30 seconds ("The host has left, and the conference will end shortly") and at 4 minutes and 55 seconds ("Your call will be disconneced").

Hosts

The host role will automatically be assigned to any of the following participants:

  1. The first participant to enter the host PIN prior to joining the room
  2. The logged-in owner of the room (joining via app). (No need to enter host PIN.)
  3. The company admin(s) (also need to be logged in and join via app). (No need to enter host PIN.)

Guests

  • If a guest is logged into the app, they will only have to enter the PIN the first time. The app will then remember the VMR's guest PIN for the next time. (If the VMR owner changes the guest PIN, the guest will of course have to re-enter the PIN.)
  • Guests will wait in the welcome lobby until the first host joins.
  • All guest participants will use the same PIN.

Please see this article for information on how brute force attacks on PINs are handled. 

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